Technology has realistically caused as many problems as solutions. The introduction of contactless cards has been equally welcomed and boycotted. Having worked in the retail sector, Fresh01 have been made aware of countless cases of people refusing to use their contactless function on their debit cards, simply due to a lack of trust. Whispers of people stealing financial data on the London Underground whilst crammed at full capacity is indeed a scary thought as well.
An article has outlined some of the drawbacks of the contactless features, though with some extremity. There were countless numbers of cyber-attacks last year; cyber vigilantly group Anonymous released frequent propaganda videos and launched a number of attacks on corporate organisations, even trying their hands at attacking the Islamic State terrorist group.
Though technology has advanced, the need to help yourself to stay safe online hasn’t changed. Hackers have become far more sophisticated, working in groups, as this article on Project Sauron outlines, this particular malware was able to remain hidden and active for five years. With this information, it’s clear to see how important it is to educate yourself, and your staff on the importance of why cyber security is so important.
How can I train my staff?
As we have discussed in previous blogs like eLearning: Changing security landscape, the effectiveness of eLearning and its popularity in corporate organisations is growing, leaving behind the outdated stigma of the multiple choice question days of old. Nobody wants their financial information to be hacked and having someone being spend-happy with your cash whether you are a business or an individual. Cyber-crime is even more of a potential risk if you’re a large company dealing with many customers, keeping their sensitive information on file.
Blogs like Tips for Engaging Employees with a Cybersecurity Programme outline the need to train your staff. As a large company, if you’ve neglected to train your staff in reducing the risk of a data breach, this would not only deeply affect your reputation but may also leave you liable to lawsuits for not protecting data.
What Can You Look to in Order to Gain Results?
The results are simple, by training your staff you can more confidently rest assured that your data is stored securely. Human error accounts for 37 percent of breaches according to a report by BakerHostetler. That means that by training your staff to simply stay safe and cover their tracks online, and preventing basic human error, you could be lowering the risk of your company having a breach in financial information by up to 37 percent.
Tesco is potentially going to be hit with multi-million-pound fines from regulators, as a result of money taken from approximately 20,000 current accounts. Regulatory bodies, the Financial Conduct Authority and Bank of England’s Prudential Regulation, fined Royal Bank of Scotland a combined £56m after a computer systems failure lasting several weeks affected 6.5m customers.
That’s a lot of money that could potentially be saved if staff were properly trained. When we’re on the topic of money saving, generally the cost of eLearning is much lower than that of traditional instructor lead classes, as we outlined in Making a Business Case for Elearning.
Aside from the various financial benefits that we have discussed, there is also the obvious potential of human costs. Nobody wants to be a victim of fraud, the process of declaring fraud is a long and winding road that can destroy the lives of victims, put their plans for life events on hold and cause very serious stress. Some individuals may not even receive compensation.
Remember that the quality of eLearning is only as effective as the content included, and the way in which the content is delivered. It’s possible that you could try and create a programme yourself, but if you needed a maths tutor you’d hire a professional right? Why cut corners here? Fresho1 specialise in creating award-winning eLearning programmes. For more information or to get in touch, click here.